Handmade Materials: Wool, Cotton THINGS TO KEEP IN MIND BEFORE PLACING THE ORDER / SHOP POLICIES: Listing Pictures/Details: 1. While every effort has been made to ensure the accuracy of the colors depicted in our store images, please be advised that variations may occur due to individual screen settings. We cannot be held liable for any discrepancies between the actual product and how it appears on your screen.2.Kindly note that there might be variations in patterns and colors based on the size selected in certain instances.3.The handmade nature of our rugs may result in slight variations in lengths and widths from the dimensions listed.4.We strive to ensure accurate measurements for all our rugs. However, please note that slight variations may occur, which are not considered manufacturing defects.5.Variations are to be expected due to the handmade nature of our products, resulting in each piece being unique. Shipping & Taxes: 1.Rugs larger than 10 feet wide will be shipped folded, which may result in creases and the rug not laying flat initially. This is common with folded rugs and any wrinkles or lumps will diminish within a few weeks of use. 2.Buyers are responsible for any applicable customs and import taxes. Delays due to customs are beyond our control and we cannot be held liable for them. 3.All items will be shipped promptly after payment has been cleared. 4.Please ensure that your address and contact details are correct and complete to facilitate timely shipping and delivery. 5.All items will be shipped from India. 6.The handling time for each item may vary. 7.The estimated delivery time is typically 4-7 days after the item has been shipped. Return & Exchange: 1.Most items listed in our store are eligible for return or exchange within 30 days after delivery.2.Custom orders are non-returnable and non-exchangeable.3.Buyers are responsible for covering the cost of return shipping.4.The item must be returned in its original condition and packaging.5.The buyer is responsible for any decrease in the value of the item during return shipping. Cancellations: 1.We accept cancellations within 24 hours of placing the order. 2.If you wish to cancel your order after the 24-hour period has elapsed, a cancellation charge may apply. This charge is incurred due to the costs associated with canceling orders during production. Feedback: 1.Our success relies on customer satisfaction. If you are pleased with our product and service, please consider leaving positive feedback. 2.Should you encounter any issues with the item or delivery, please reach out to us directly rather than leaving a negative or neutral review. We are committed to providing the best possible solution. If you have any questions before placing your order, please feel free to message us. We are here to assist you.